This Privacy Policy explains how Syron (“we”, “our”, “us”) collects, uses, and protects your information when you use our mobile application.
1. Information We Collect
We collect only the information necessary to provide our services:
- Personal identification data, including full name and passport details.
- Contact information, such as phone number and email address.
- Payment and wallet information, including transaction history.
- Booking and travel data, such as routes, tickets, and preferences.
2. How We Use Your Information
We use your data solely to:
- Process and manage ticket bookings
- Verify passenger identity as required by transport providers and applicable laws
- Process payments and manage the in-app wallet
- Provide service notifications and customer support
3. Passport and Identity Data
Passport and identity data are collected only for the purpose of ticket booking and passenger verification.
We do not use passport data for advertising, profiling, analytics, or any other unrelated purposes.
4. AI Safety Features
Syron includes an AI-based system that provides regional safety insights using aggregated and publicly available data sources.
This system does not use personal identification data to generate safety assessments.
5. In-App Wallet
Syron includes a digital wallet that allows users to:
- Store funds
- Pay for tickets and services
- View transaction history
All payments are processed through secure third-party payment providers. We do not store full card details.
6. Data Sharing
We do not sell or rent your personal data.
We may share limited data only with:
- Transport service providers (for ticket issuance)
- Payment processors (for transaction processing)
- Legal authorities, if required by law
7. Data Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill ticket bookings
- Comply with legal obligations
- Provide and improve the service
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
To exercise your rights, contact us at info@syronapp.com.
10. Children’s Privacy
Syron is not intended for users under 16 years old. We do not knowingly collect personal data from minors without appropriate consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app or on our website: https://syronapp.com
12. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: info@syronapp.com